Please arrive 15 minutes prior to treatment as our medical questionnaire card must be fillled out prior to treatment. Please inform us if you have any medical problem that may prohibit your treatment. If for any reason you cannot attend an appointment, please contact the salon so that it can be cancelled, rearranged or allocated to another client.

Appointments for treatments lasting 45 minutes or more require 50% deposit or credit card for security. 24 hour notice for all cancellations is required. Failure to do so will incur a 50% charge.

Gift vouchers are valid for 6 months only from date of purchase and are not transferable. Lost gift vouchers cannot be authenticated or replaced.

Loyalty cards are available in salon and you will receive points for every treatment or product purchased. Available at reception, points may not be transferred. You will receive points for most treatments. * Points Not Given For IPL, Laser Treatments, Tattoo Removal, or Permanent Makeup, discounts are already given for these products.

Clients under 18 years of age are required to have parental consent for all treatments